Everyday Needs | Internet Access

To help you stay connected with your life beyond the hospital, Boston Children's Hospital has high-speed Internet access in every inpatient public area in the main hospital building. Children in the hospital can easily stay in touch with friends, relatives, and their teachers.

Wireless access

We have Wifi-enabled areas throughout the hospital, including:

The hotspots include a content filter with a blocking profile, which prevents access to offensive and illegal websites.

Wireless hotspots terms of use

Hotspots are intended for the exclusive use of Boston Children's patients, family members, employees, and visitors with legitimate hospital business.

Boston Children's Hospital is not responsible for any hardware or software issues that may arise while using a hotspot.

By accessing a hotspot, you assume all risk and responsibility for using this system.

A hotspot is not intended to create a secure environment during public use. Because this is an open public network, we recommend that subscribers use personal antivirus, firewall, and virtual private network (VPN) software on their devices if security is a concern.

常见问题

Where can I access a Patient & Family Wireless Hotspot?

There are WiFi enabled areas for patients and families in the inpatient and outpatient areas, the main cafeteria, the Hale Family Center for Families, and the Patient Entertainment Center.

What if the signal is weak in the location where I'm working?

Although WiFi is enabled in many areas around the hospital, the signal may be stronger in some locations. For example, you may need to move away from the windows where the signal may be weaker.

Will my connection time out after a few minutes of inactivity?

The system times out after 15 minutes of inactivity.

Is this network secure

Because this is an open public network, we recommend that you use personal antivirus, firewall, and virtual private network (VPN) software on your device if security is a concern.

Computers

Computers are not provided by the hospital, but patients or families who bring their own laptop computer can connect to the Internet free of charge. If you do not have your own computer, computers, and Internet services are available:

  • for patients in the resource or activity room located on the sixth, eighth, and ninth floors of the hospital
  • for patients and families in the Hale Family Center for Families